Privacy Notice

Anytime Housing Ltd (company number 16754162) is the data controller for the personal information described in this notice. You can contact us at info@anytimehousing.co.uk or 07503 544510.

Depending on your relationship with us, we may collect:

• Contact details of referrers, such as name, organisation, email and phone number.
• Information about individuals being referred, including name, date of birth, contact details, housing situation and support needs.
• Information you provide when contacting us or using our website.
• Technical information such as IP address and cookie data (see our Cookie Policy).

We use personal information to:

• Assess and process housing referrals and arrange suitable accommodation.
• Communicate with referrers and partner organisations.
• Manage accommodation and meet our safeguarding and legal obligations.
• Respond to enquiries and improve our services.

We rely on legitimate interests, the performance of a contract, compliance with legal obligations, and — where appropriate — consent. Special category data is processed where necessary for the provision of social care and safeguarding, or with explicit consent.

We may share information with local authorities, support services, accommodation providers and other partners where necessary to arrange and manage accommodation, and with regulators or authorities where legally required. We do not sell personal data.

We retain personal information only as long as necessary for the purposes described here and in line with our Data Retention Policy.

You have rights over your personal data, including access, rectification and erasure. See “Your Data Protection Rights” for details, or contact us to exercise them. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.