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Anytime HousingHousing for anyone, at any time
All policies

Complaints

How to raise a complaint and what to expect from us.

Last updated: January 2025

Our commitment

We aim to provide a high standard of service. If something goes wrong, we want to know so we can put it right and learn from it.

How to complain

You can raise a complaint by:

  • Emailing info@anytimehousing.co.uk
  • Calling 07503 544510
  • Writing to Building 3 Room 235a, Oakleigh Road South, London, N11 1GN

What happens next

We will acknowledge your complaint promptly, investigate it fairly, and respond as quickly as we can. We will keep you informed throughout and explain the outcome.

Questions about this policy? Contact us at info@anytimehousing.co.uk or call 07503 544510.